FAQ's

How custom are you? Our skilled team of carpenters can build almost anything from scratch. We are experienced with many materials but focus on using FSC certified quality hardwoods, sourced in North America, and a variety of reclaimed wood timbers.

How long is your wait list? Typically our wait list is estimated at 4-6 weeks from the date the order is placed. Please reach out to us to check the current timing. Please note all timing is an estimate, good things take time.

Do you keep any furniture in stock? Everything is handmade to order, we have a few furniture pieces on display in our showroom and a variety of wood samples to view. When you buy our product it travels from our workshop directly to you, no middlemen, no extra markup.


What kind of wood do you use? We use locally salvaged reclaimed timbers such as Douglas -Fir and FSC certified premium North American hardwoods. If you have a special request, we can source from local sawmills as well.

What type of clear coat do you use? We use a durable, non-toxic, high-quality, food safe finish with ultra low voc release. It is water based and has no effect on fish bearing streams. Manufactured in Canada by a local company, this hard wearing finish is well suited to the rigours of a busy home or restaurant lounge. Check out our furniture care section to learn more.

Do you provide samples? Yes, infact we recommend renting a sample from us. Lighting plays a huge role in the way a wood option can look in your space. You are welcome to book a time to visit the workshop or send us an email and we can talk about wood options.

What type of projects do you take on? Small-Large Scale.We work directly with residential clients as well as designers, architects, and contractors to create high quality furniture and millwork for residential and commercial spaces.

Is your metal work done in house? Yes, we have a Blacksmith shop and metal fabrication facility. Check out fraserriverforge.com to learn more.

Where do you ship? We ship worldwide. Please contact us to learn more.

Local Deivery/ Pickup: Pickup and Local Delivery is arranged when your piece is complete. Please reach out to us for a delivery cost estimate.

Do you sell wholesale? Please reach out to us to become a stockist.


Can your furniture be modified to be ADA compliant? Yes, please reach out to us with the specs you require.